Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the CreatorMarket website and related services (collectively, the "Platform").

By creating an account, accessing, or using the Platform, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, you must not access or use the Platform.

1. Operator

CreatorMarket is operated by:

2. Definitions

• "Brand" means a User who uses the Platform to discover, contact, evaluate, or select Creators, create campaigns, or purchase Creator Services and Usage Rights from CreatorMarket.
• "Booking" means an order placed by a Brand with CreatorMarket under which CreatorMarket supplies the specified content deliverables and Usage Rights to the Brand. CreatorMarket may fulfil the Booking by separately commissioning the Creator selected by the Brand.
• "Booking Content" means content commissioned by CreatorMarket from a Creator under a separate CreatorMarket-Creator contract and supplied or licensed by CreatorMarket to the Brand under the Booking.
• "Creator" means a User who creates a Creator profile, offers Creator Services to CreatorMarket, applies for campaign commissions from CreatorMarket, or accepts Booking offers from CreatorMarket.
• "Creator Services" means influencer marketing, content creation, promotional, advertising, or related services provided by a Creator to CreatorMarket under an accepted Booking, including posts, stories, reels, videos, appearances, user-generated content, photography, and other specified deliverables.
• "Platform Content" means software, designs, text, graphics, branding, databases, features, and other material provided by CreatorMarket, excluding User Content.
• "User" means any individual or legal entity that accesses or uses the Platform.
• "User Content" means text, images, links, package information, campaign information, messages, documents, and other material uploaded, imported, submitted, or published by a User.
• "Usage Rights" means the exclusive licence granted by CreatorMarket to a Brand to use Booking Content worldwide for the licence period recorded in the relevant Booking and for the uses described in Section 13.5.

3. Eligibility and Authority

You must be at least 18 years old to create an account or use the Platform.

You must not use the Platform if you have previously been permanently removed from it, unless CreatorMarket expressly authorizes your return.

If you use the Platform on behalf of a company, Brand, agency, or other organization, you represent that you have authority to act for and bind that organization.

You are responsible for complying with all laws, licences, permits, disclosure rules, and professional requirements that apply to you, your activities, and your use of the Platform.

4. Accounts and Account Security

You must provide accurate, complete, and current information when creating and maintaining an account.

You are responsible for:

• maintaining the confidentiality and security of your login credentials;
• all activity carried out through your account;
• keeping your email address and other account information current; and
• notifying CreatorMarket promptly if you suspect unauthorized access or misuse.

You must not:

• create an account using false or misleading information;
• impersonate another person or organization;
• sell, transfer, rent, or share an account without authorization;
• use another User's account without permission; or
• create accounts to evade a suspension, restriction, or enforcement action.

CreatorMarket may require additional information where reasonably necessary to verify account ownership, investigate misuse, comply with law, or protect the Platform and its Users.

5. Description of the Platform

CreatorMarket offers features through which:

• Creators may create public profiles, display portfolio images, list social media accounts, create service package proposals, propose payout prices to CreatorMarket, apply for campaign commissions from CreatorMarket, communicate with Brands for operational purposes, and receive Booking offers from CreatorMarket;
• Brands may discover and evaluate Creators, communicate with them, create campaigns, receive applications, select packages presented through CreatorMarket, and submit Booking requests to CreatorMarket;
• Users may communicate through private chat;
• Creators may optionally connect supported social media accounts and import authorized profile information, media, statistics, or audience insights;
• Creators may submit documents for limited review and may receive a related Platform badge; and
• Users may purchase optional digital Platform features where available.

CreatorMarket may add, change, limit, suspend, or discontinue features at any time.

5.1 Contracting Model

For each Booking, the Brand contracts only with CreatorMarket, and the Creator contracts only with CreatorMarket. CreatorMarket commissions the selected Creator in its own name, on its own account, and under its own responsibility. CreatorMarket is the Brand's contractual counterparty for the Booking and provides the Booking Content and Usage Rights to the Brand in its own name.

No contract is formed between the Brand and the Creator. Selecting a Creator, communicating through the Platform, exchanging a brief, requesting revisions, or delivering Booking Content does not create a direct contractual or payment relationship between them.

The Brand must direct contractual claims concerning the Booking to CreatorMarket, and the Creator must direct contractual claims concerning the commission or Creator payout to CreatorMarket.

The Creator performs the Creator Services as an independent contractor of CreatorMarket for the relevant Booking. The Creator is not an employee, agent, or contractor of the Brand and has no authority to bind the Brand or CreatorMarket.

5.2 Formation of a Booking

A Brand submits a binding Booking request to CreatorMarket by confirming the checkout and payment. The Booking between the Brand and CreatorMarket is formed when CreatorMarket confirms successful payment and creates the Booking.

CreatorMarket then offers the Booking to the selected Creator. The separate contract between CreatorMarket and the Creator for that Booking is formed when the Creator accepts it within the acceptance period shown on the Platform. CreatorMarket will offer a Booking to the Creator only if the displayed Creator payout is greater than AED 0. No CreatorMarket-Creator contract is formed for a Booking with a zero Creator payout.

If the Creator rejects the Booking or does not accept it within that period, CreatorMarket will cancel the Booking and refund the Brand in accordance with the Booking refund rules shown on the Platform. CreatorMarket will also cancel and fully refund a Booking if a pricing or fee calculation would leave no positive Creator payout.

6. User-Provided Information and No Platform Guarantee

Users are solely responsible for all information they submit, publish, display, or communicate through the Platform.

This includes, without limitation:

• names, biographies, locations, profile information, experience, qualifications, and portfolio material;
• social media usernames, account ownership statements, follower or subscriber counts, audience demographics, engagement information, reach, views, and other performance data;
• Creator Services, package proposals, proposed payout prices, availability, deadlines, and deliverables;
• Brand information, campaign descriptions, requirements, budgets, product benefits, and requested Usage Rights;
• licences, permits, approvals, verification documents, and regulatory statements;
• applications, booking information, messages, and statements made to another User; and
• the authenticity, legality, accuracy, and ownership of uploaded or imported content.

CreatorMarket does not generally independently audit User-provided information and does not warrant that it is accurate, complete, current, lawful, genuine, or not misleading.

CreatorMarket may review, moderate, compare, format, display, or remove information for Platform operation and safety. Such actions do not create a guarantee, certification, endorsement, recommendation, or assumption of responsibility by CreatorMarket.

Users must independently verify any information that is important to a booking, campaign, collaboration, payment, regulatory decision, or other transaction.

7. Social Media Metrics and Third-Party Data

Certain information displayed through CreatorMarket may be supplied by a User or obtained through supported third-party services such as Instagram, Facebook, TikTok, or YouTube.

Follower and subscriber counts, audience demographics, engagement rates, impressions, reach, views, watch time, and similar information may be:

• delayed or not real-time;
• incomplete or unavailable;
• subject to privacy thresholds;
• calculated or summarized from third-party data;
• affected by changes to third-party APIs, definitions, policies, or systems; or
• inaccurate due to User input, third-party errors, manipulation, fraud, or other factors outside CreatorMarket's control.

CreatorMarket does not guarantee that any social media metric represents a Creator's actual current audience, genuine engagement, commercial value, suitability, identity, account ownership, or likely campaign performance.

No social media connection, metric, profile, badge, ranking, or search position constitutes an endorsement or recommendation by CreatorMarket.

8. General User Conduct

You must not use the Platform to:

• violate applicable laws, regulations, court orders, or third-party rights;
• provide false, fraudulent, deceptive, or materially misleading information;
• impersonate another person, Brand, company, authority, or organization;
• harass, threaten, intimidate, bully, exploit, or discriminate against another person;
• promote violence, illegal activity, hate, pornography, sexual exploitation, or harmful conduct;
• send spam, repeated unwanted solicitations, scams, phishing attempts, or malicious links;
• upload viruses, malware, harmful code, or content designed to disrupt the Platform;
• gain or attempt to gain unauthorized access to accounts, data, systems, or infrastructure;
• scrape, crawl, copy, harvest, index, or extract Platform data through automated means without written permission;
• manipulate searches, rankings, metrics, followers, engagement, reviews, badges, campaigns, or Platform features;
• use the Platform to launder money, evade sanctions, commit fraud, or conceal illegal activity;
• collect or disclose another person's private or personal information without a lawful basis;
• reverse engineer, interfere with, overload, or bypass security or usage controls; or
• use CreatorMarket branding or User Content in a misleading or unauthorized manner.

9. Creator Responsibilities

Creators must maintain an accurate and sufficiently complete profile before making it publicly visible.

A complete Creator profile may require:

• a profile picture;
• portfolio pictures;
• a biography;
• a username and display name;
• a location;
• the name or username of at least one social media account; and
• at least one service package with a description and price.

Connecting a social media account through OAuth is optional unless a particular optional feature clearly states otherwise.

Creators are responsible for:

• accurately describing their identity, experience, audience, services, availability, proposed pricing, and capabilities;
• ensuring that social media accounts listed or connected by them are owned or lawfully controlled by them;
• delivering the Creator Services commissioned by CreatorMarket professionally and within the timelines recorded in the accepted Booking;
• communicating clearly with Brands;
• complying with advertising disclosures, intellectual-property rules, platform rules, and applicable laws;
• obtaining and maintaining any licence, permit, approval, or registration required for their activities;
• ensuring that their content and services do not infringe third-party rights;
• keeping package proposals, proposed prices, availability, permits, and profile information current; and
• promptly informing CreatorMarket and the relevant Brand of any issue that may affect performance.

Creators must not artificially inflate or manipulate follower counts, engagement, audience data, views, applications, or other metrics.

10. Brand Responsibilities

Brands are responsible for:

• providing accurate information about themselves and their campaigns;
• clearly stating campaign requirements, deliverables, timelines, and Usage Rights expectations;
• ensuring that campaign requests comply with applicable laws and third-party rights;
• communicating professionally and in good faith;
• using, editing, publishing, licensing, or distributing Booking Content only within the Usage Rights granted by CreatorMarket;
• not requesting unlawful, misleading, dangerous, discriminatory, infringing, or undisclosed advertising content.

Campaign information, budgets, product benefits, and requested deliverables are entered by the relevant Brand. They form part of a Booking only when recorded in the Booking confirmed by CreatorMarket.

10.1 Booking Prices, Payments, and Creator Payouts

Before confirming a Booking, the Brand is shown the Booking value, the applicable Brand platform fee, and the total amount payable to CreatorMarket. The Brand pays that total amount to CreatorMarket under the contract between them and has no payment obligation to the Creator.

CreatorMarket receives the Brand's payment in its own name. It is not held in escrow or received by CreatorMarket on behalf of the Creator. CreatorMarket may use a third-party payment provider to process the payment and any refund.

Before accepting a Booking, the Creator is shown the amount CreatorMarket will pay for completing it. This Creator payout is owed by CreatorMarket, not by the Brand, and is calculated from the Booking value less the applicable Creator platform fee and any valid refund or adjustment recorded for the Booking. The displayed Creator payout must be greater than AED 0. An adjustment before completion must not reduce it to zero; if it would, CreatorMarket will cancel the Booking and fully refund the Brand instead.

CreatorMarket pays an eligible Creator payout to the bank account provided by the Creator after the Booking has been completed and meets the payout conditions shown on the Platform. CreatorMarket may delay a payout while a cancellation, refund, dispute, suspected fraud, illegality, or failure to complete the Booking is assessed. It may reduce or cancel the payout where no amount is contractually earned because of cancellation before completion, the Creator's breach or fraud, an agreed adjustment, or a legal requirement.

A positive Creator payout becomes contractually earned when the Creator has properly completed all required delivery and revision obligations and the Booking reaches completed status, provided it was not already cancelled or fully refunded and the Creator has not committed a material breach or fraud. Missing or unverified banking details may delay payment but do not by themselves prevent an otherwise valid payout from becoming earned.

Once the Creator payout has become contractually earned, a later Brand refund, payment reversal, or dispute that was not caused by the Creator's breach or fraud does not by itself cancel that earned payout.

CreatorMarket provides the Brand with the applicable invoice for the Booking and provides or records the applicable payout statement for the Creator. A Creator does not invoice or collect payment from the Brand for a Booking made through CreatorMarket.

11. Platform Purchases and Billing

CreatorMarket may offer optional digital Platform features, including subscriptions, badges, boosts, enhanced visibility, or other digital benefits.

Purchases may be processed through a third-party payment provider selected by CreatorMarket. Product details, prices, duration, renewal terms, and included benefits are displayed before purchase.

Where a subscription is offered:

• it may automatically renew unless cancelled as described before purchase;
• billing and cancellation are managed through the available account or payment-provider controls; and
• access may end when the subscription expires, is cancelled, refunded, revoked, or cannot be validated.

Refund requests and decisions are handled under applicable law, these Terms, and any applicable payment provider rules.

Purchasing a badge subscription, a visibility boost, or any other paid Platform feature does not guarantee:

• approval or continued display of a badge;
• a particular profile position, number of views, booking, application, collaboration, or income;
• the accuracy of User information; or
• any commercial result.

12. Limited Document Review and Verification Badges

CreatorMarket may allow Creators to submit identity documents, advertising permits, media permits, or similar documents and may display a related badge following a limited review.

CreatorMarket's review is limited to a visual assessment of the submitted document for apparent completeness, consistency, visible validity information, and obvious signs of alteration or irregularity.

Unless expressly stated otherwise, CreatorMarket does not:

• conduct forensic document authentication;
• verify a document directly with the issuing authority;
• access or check a government database;
• perform biometric, facial-recognition, video, or live-person verification;
• confirm that the person operating the account is the person named in the document;
• guarantee that a document has not been forged, altered, stolen, revoked, cancelled, or fraudulently obtained; or
• provide legal or regulatory advice.

12.1 Verified Identity Badge

A "Verified Identity" badge means only that an identity document submitted for the relevant account passed CreatorMarket's limited visual review at the time of review.

It does not guarantee:

• the authenticity of the document;
• the identity of the person operating the account;
• that the document belongs to the account holder;
• the Creator's honesty, trustworthiness, qualifications, services, audience, or social media accounts; or
• the accuracy of any other profile information.

12.2 Media Permit or Licensed Advertiser Badge

A "Media Permit", "Licensed Advertiser", or similar badge means only that a submitted permit or authorization document passed CreatorMarket's limited visual review at the time of review.

It does not guarantee:

• that the document is genuine;
• that it was issued to the person operating the account;
• that it remains valid, active, applicable, or unrevoked;
• that it covers every service, platform, campaign, or activity offered by the Creator;
• that the Creator complies with all regulatory requirements; or
• that any government authority has approved or endorsed CreatorMarket or the Creator.

12.3 User Responsibility for Documents

A User submitting a document represents and warrants that:

• the document is genuine, complete, unaltered, and lawfully obtained;
• the document belongs to the User or an entity the User is authorized to represent;
• all related information is accurate;
• the document is valid and has not expired, been suspended, cancelled, or revoked; and
• CreatorMarket will be informed promptly if its validity or status changes.

12.4 Badge Removal

CreatorMarket may reject a document or remove, suspend, or revoke a badge at any time if:

• the document appears incomplete, inconsistent, altered, expired, or invalid;
• CreatorMarket receives information questioning its authenticity or validity;
• the User does not provide reasonably requested information;
• the relevant criteria or laws change; or
• continued display may create legal, regulatory, security, reputational, or User-safety risk.

Badges are limited Platform indicators only. They are not warranties, certifications, endorsements, recommendations, or guarantees.

To the maximum extent permitted by law, CreatorMarket is not responsible for losses resulting from forged, altered, stolen, expired, revoked, or fraudulently submitted documents that were not reasonably identifiable through the limited review described in these Terms.

13. User Content and Intellectual Property

13.1 Ownership

Users retain ownership of their User Content, subject to any rights belonging to other persons and the specific rights in Booking Content granted under Sections 13.4 to 13.7.

13.2 Licence to Operate the Platform

This Section 13.2 applies to general User Content. The specific and broader rights governing Booking Content are set out in Sections 13.4 to 13.7 and take precedence for that content.

By uploading, importing, submitting, or publishing User Content, you grant CreatorMarket a non-exclusive, worldwide, royalty-free, sublicensable licence to:

• host, store, reproduce, resize, format, process, transmit, and display the User Content;
• make it available according to your selected visibility and Platform settings;
• operate bookings, profiles, packages, campaigns, chat, search, and other Platform features;
• moderate, investigate, secure, support, and protect the Platform; and
• comply with legal obligations.

This licence is limited to operating, providing, securing, and moderating the Platform. CreatorMarket will not use your profile or portfolio content in external advertising campaigns without separate permission, except for ordinary technical previews, links, or displays that you have made publicly available through the Platform.

The licence ends when the relevant User Content is deleted, except where temporary technical copies, legal retention, safety records, or backups remain as described in the Privacy Policy.

13.3 Your Responsibility for Content

You represent and warrant that:

• you own the User Content or have all rights and permissions needed to use and submit it;
• publication and use of the User Content through CreatorMarket does not infringe copyright, trademark, privacy, publicity, confidentiality, contractual, or other rights;
• people identifiable in uploaded content have been included lawfully;
• the User Content is accurate where it is presented as factual; and
• the User Content complies with these Terms and applicable law.

13.4 Rights Granted by the Creator to CreatorMarket

By accepting a Booking, the Creator agrees to create the commissioned Booking Content for CreatorMarket and to grant the rights set out in this Section for that specific Booking Content. The accepted Booking, these Terms, and the electronic Booking record together form the written record of this rights grant.

When the Creator uploads or otherwise delivers Booking Content through the Platform, the Creator initially grants CreatorMarket a worldwide, non-exclusive licence to store, review, process, and make the Booking Content available within the Booking workflow. If the Booking is properly completed and a positive Creator payout becomes contractually earned under Section 10.1, that licence automatically becomes exclusive, transferable, sublicensable, royalty-free, and effective for the entire period during which economic rights in the Booking Content are protected by applicable law. From that point, it is irrevocable except to the extent mandatory law requires otherwise. CreatorMarket accepts each grant when it stores the delivered Booking Content on the Platform.

Once the exclusive licence has vested, it permits CreatorMarket, itself or through others, to:

• store, download, reproduce, copy, digitise, and archive the Booking Content;
• publish, distribute, exhibit, display, perform, broadcast, retransmit, communicate, and make the Booking Content available to the public;
• edit, crop, shorten, resize, translate, dub, subtitle, adapt, arrange, combine, recolour, add text, music, graphics, branding, or other material, and create derivative works;
• use and exploit the Booking Content for editorial, promotional, advertising, marketing, public-relations, product-marketing, and other commercial or non-commercial purposes;
• use the Booking Content in whole or in part, for payment or without payment, through physical or digital media and technologies existing when the Booking is accepted or developed during the licence term; and
• grant, transfer, or sublicense any of these rights, in whole or in part, on an exclusive or non-exclusive basis, including to the Brand selected for the Booking.

The purposes of this licence are to fulfil and administer the Booking, provide and license the Booking Content to the Brand, operate and protect CreatorMarket's business, enforce rights, promote CreatorMarket, and carry out the artificial-intelligence uses described in Section 13.6. Once contractually earned, the Creator payout shown for the Booking is the full consideration for the creation of the Booking Content and the exclusive rights grant; no separate royalty is payable.

The vested licence is exclusive against the Creator and third parties. Except for a private archival copy or where CreatorMarket gives prior written permission, the Creator must not use, publish, license, sell, or otherwise exploit the Booking Content after the exclusive licence has vested.

This restriction does not prohibit publication on a social media account owned or controlled by the Creator where the Booking expressly requires that publication or CreatorMarket otherwise approves it in writing. In that case, the Creator may publish and keep the Booking Content available on the specified account, channel, and format for any period recorded in the Booking. If no removal date or publication period is recorded, keeping the agreed post available after completion does not breach the exclusive licence.

A Creator-channel publication is performed solely to fulfil the Creator's commission from CreatorMarket. It does not create a contract, payment relationship, or direct rights grant between the Creator and the Brand. The Creator must comply with the Booking requirements, applicable advertising-disclosure rules, and the relevant social media platform rules. This limited permission does not allow the Creator to license, sell, repurpose, or otherwise exploit the Booking Content outside the approved publication.

If the Booking ends before completion and no positive Creator payout becomes contractually earned, the temporary licence ends except for a limited, non-exclusive right to preserve and use the Booking Content as reasonably necessary for accounting, security, evidence, dispute resolution, enforcement, and legal compliance. CreatorMarket will not commercially exploit or license that Booking Content to the Brand.

The Creator remains the author of the Booking Content and retains any moral rights that cannot be assigned or waived under applicable law. Nothing in these Terms transfers those non-assignable rights. The Creator nevertheless consents, to the extent permitted by law, to the publication and modifications expressly described above. CreatorMarket and the Brand will identify the Creator where applicable law requires it.

13.5 Rights Granted by CreatorMarket to the Brand

Once the Booking Content has been delivered, the Booking has been completed, a positive Creator payout has become contractually earned, and CreatorMarket's exclusive licence under Section 13.4 has vested, CreatorMarket grants the Brand an exclusive, worldwide licence to use the Booking Content for the licence period selected and recorded in the Booking. If the Booking specifies an unlimited licence period, the licence continues for the entire period during which the relevant economic rights are protected by applicable law. The Brand's exclusivity is subject only to the rights expressly retained by CreatorMarket in this Section and Section 13.6 and to any Creator-channel publication permitted under Section 13.4.

During that licence period, the Brand may store, reproduce, publish, distribute, display, communicate, make available, advertise with, edit, adapt, combine, and otherwise commercially use the Booking Content through physical and digital media. The Brand may grant these rights to third parties, including its affiliates, agencies, media partners, and service providers, but only within the scope and licence period recorded in the Booking.

Before completion, access to delivered Booking Content is provided only for review, feedback, and acceptance and does not grant the Brand any Usage Rights. No Usage Rights arise if the Booking is cancelled or fully refunded before completion, if no positive Creator payout becomes contractually earned, or if CreatorMarket's exclusive licence under Section 13.4 does not vest.

If CreatorMarket issues a full refund after completion, the Brand's Usage Rights end when the refund is confirmed unless CreatorMarket expressly confirms in writing that specified rights will continue. The Brand must then stop using and remove the Booking Content as described below. Any permission for a Creator-channel publication under Section 13.4 also ends, and the Creator must promptly remove the affected publication after CreatorMarket gives notice, unless CreatorMarket expressly confirms in writing that it may remain available. A partial refund does not change the Usage Rights or an approved Creator-channel publication unless CreatorMarket expressly records a different agreement.

When a limited licence period expires, the Brand must stop using the Booking Content, remove it from channels and materials under its control, and take reasonable steps to ensure that its sublicensees do the same. CreatorMarket may suspend the Brand's account and pursue available remedies if use continues outside the granted scope or period.

CreatorMarket retains a non-exclusive, worldwide licence for the full legal protection period to use, edit, display, and publish the Booking Content for CreatorMarket's own portfolio, self-promotion, marketing, public relations, recordkeeping, dispute resolution, and enforcement purposes.

13.6 Artificial-Intelligence Uses

The rights granted by the Creator to CreatorMarket include the right to reproduce, process, analyse, label, adapt, and otherwise use Booking Content to develop, train, test, validate, improve, or operate artificial-intelligence and machine-learning systems used or developed by CreatorMarket or its service providers, and to generate and use resulting content, models, or outputs, subject to applicable law and the Privacy Policy.

The Usage Rights granted to the Brand do not include using Booking Content as training, testing, validation, or prompt data for an artificial-intelligence or machine-learning system, or using such a system to generate derivative content from the Booking Content, unless CreatorMarket expressly agrees in writing.

13.7 Creator Warranties and Third-Party Permissions

For each Booking, the Creator represents and warrants that:

• the Creator owns or controls all economic rights needed to grant the licence in Section 13.4 and has not granted conflicting rights to another person;
• every co-creator, performer, contributor, and other rights holder has provided all permissions necessary for CreatorMarket and the Brand to exercise the granted rights;
• every identifiable person appearing or heard in the Booking Content has lawfully consented to the agreed recording and use of their image, likeness, voice, performance, and personal attributes;
• the Booking Content is original or properly licensed and its permitted use will not infringe copyright, neighbouring rights, privacy, publicity, trademark, confidentiality, or other third-party rights; and
• the Creator will notify CreatorMarket immediately upon becoming aware of a possible third-party claim or any restriction affecting the granted rights.

13.8 Removal and Preservation

CreatorMarket may remove, restrict, hide, preserve, or disable access to User Content where reasonably necessary to enforce these Terms, protect Users, investigate reports, preserve evidence, comply with law, or reduce risk.

14. Prohibited Content, Reporting, Blocking, and Moderation

Users must not upload, publish, send, or share content that:

• is illegal or promotes unlawful conduct;
• is false, fraudulent, deceptive, defamatory, or materially misleading;
• contains hate, harassment, bullying, threats, exploitation, or discrimination;
• contains pornography, sexually explicit content, or sexual exploitation;
• encourages violence, self-harm, dangerous conduct, or abuse;
• infringes intellectual-property, privacy, publicity, confidentiality, or contractual rights;
• contains another person's private data without a lawful basis;
• impersonates another person or organization;
• contains malware, malicious links, spam, or scams; or
• otherwise creates material legal, safety, or reputational risk.

CreatorMarket may use technical controls, moderation, review procedures, reporting tools, and blocking tools to reduce abuse.

Users may report profiles, campaigns, messages, transactions, or other supported content. CreatorMarket may investigate and take appropriate action based on the severity, context, available evidence, and legal requirements.

Possible actions include:

• issuing a warning;
• requesting changes or additional information;
• hiding or removing content;
• restricting messaging or Platform features;
• removing a badge;
• disconnecting a social integration;
• suspending or terminating an account; or
• reporting activity to an authority where legally required or appropriate.

Blocking may limit communication and visibility between Users as supported by the Platform.

CreatorMarket does not guarantee that all objectionable content will be identified before it is displayed or sent.

15. Connected Third-Party Services

CreatorMarket may allow Creators to connect supported third-party services, including Instagram, Facebook, TikTok, and YouTube.

Users may connect only accounts or pages that they own, control, or are authorized to manage.

By connecting a third-party service, you authorize CreatorMarket to access, retrieve, store, and use the information covered by the permissions you approve for the CreatorMarket features described at the time of connection and in the Privacy Policy. The connected information is initially made available within your CreatorMarket account, and connecting an account does not by itself publish that information.

You may separately select supported information or media for your CreatorMarket profile. When you set your CreatorMarket profile to public, all information and media included in that public profile may be viewed by anyone, including Brands, registered users, and visitors who are not signed in. Information that you have not added to your public CreatorMarket profile remains private and is not made visible through the profile. CreatorMarket displays selected profile information subject to the applicable third-party provider terms and policies.

You remain responsible for complying with the applicable provider's terms, policies, account rules, intellectual-property requirements, and community standards.

For TikTok, CreatorMarket requests read-only access to profile information, account statistics, and public-video information. CreatorMarket does not request permission to post, upload, edit, or delete content on TikTok.

CreatorMarket does not guarantee:

• the continued availability of an integration;
• the accuracy, completeness, or timing of third-party data;
• that a third-party provider will continue to offer an API, scope, metric, or feature;
• that a connected account will remain available or authorized; or
• that imported media will remain available at its original source.

CreatorMarket may modify, suspend, disconnect, or discontinue an integration where necessary because of provider changes, security concerns, suspected unauthorized access, non-compliance, or technical limitations.

CreatorMarket uses YouTube API Services. By using CreatorMarket features that access YouTube API Services, you agree to be bound by the YouTube Terms of Service available at https://www.youtube.com/t/terms.

16. Imported Media

The Platform may allow Creators to select and import supported images, profile pictures, thumbnails, or other media from a connected account for use on their CreatorMarket profile or portfolio.

By importing media, you represent that:

• you own it or have sufficient rights to use it;
• its use on CreatorMarket does not violate third-party rights;
• you understand that a copy or optimized version may be stored by CreatorMarket; and
• importing media does not by itself make it public; imported media becomes visible on CreatorMarket only if you separately add it to your profile or portfolio and set the applicable CreatorMarket profile to public.

An imported copy may not remain linked to or automatically update from the source platform.

CreatorMarket is not responsible if source media becomes unavailable, is removed, changes, or cannot be imported.

17. Platform Intellectual Property and Licence

CreatorMarket and its licensors own all rights in the Platform Content.

Subject to your compliance with these Terms, CreatorMarket grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Platform and its services for their intended purposes.

You must not, except where applicable law expressly permits:

• copy, modify, sell, lease, distribute, or create derivative works from the Platform;
• reverse engineer, decompile, or attempt to obtain source code;
• remove copyright, trademark, attribution, or proprietary notices;
• use CreatorMarket data or technology to build or train a competing service;
• use CreatorMarket branding without permission; or
• commercially exploit Platform Content outside the intended CreatorMarket service.

18. Fees and Changes to Pricing

Creating an account and using core features may be free. Bookings and optional digital Platform features are paid where a price is displayed.

CreatorMarket may charge separate platform fees to Brands and Creators. The applicable Booking value, Brand platform fee, Creator platform fee, Brand total, and Creator payout are shown to the relevant User before that User confirms payment or accepts the Booking.

CreatorMarket may change prices, fees, subscriptions, commissions, or paid features prospectively. A change does not alter the price or platform-fee rate already recorded for a confirmed Booking unless the affected User expressly agrees or applicable law requires it.

Continued use of free features does not itself authorize CreatorMarket to charge a User.

19. Availability and Third-Party Services

The Platform is provided on an "as is" and "as available" basis.

CreatorMarket may perform maintenance, release updates, change technical requirements, impose reasonable usage limits, or suspend features.

The Platform may contain links to, display data from, or depend on third-party services. CreatorMarket does not control and is not responsible for the availability, content, security, policies, accuracy, or actions of those services.

Users access third-party services at their own risk and subject to the relevant third-party terms.

20. Suspension, Termination, and Account Deletion

You may stop using the Platform and request account deletion through the available account settings or deletion process.

CreatorMarket may warn, restrict, suspend, or terminate an account or access to specific features where reasonably necessary because:

• these Terms have been violated;
• information is materially false, misleading, or fraudulent;
• payment, security, legal, or regulatory risk exists;
• another User or third-party provider reports misuse;
• the account is connected to unlawful, abusive, or harmful conduct;
• required verification or information is not provided;
• the account is inactive for an extended period; or
• continued access may expose CreatorMarket or another person to harm or liability.

CreatorMarket may act immediately where reasonably necessary for security, safety, fraud prevention, legal compliance, or protection of Users.

Account deletion and retention of associated information are handled in accordance with the Privacy Policy and applicable law.

Termination does not affect rights, obligations, payments, licences, liabilities, or disputes that arose before termination.

21. Disclaimers

To the maximum extent permitted by applicable law, CreatorMarket disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and reliability.

CreatorMarket does not warrant that:

• the Platform will always be available, uninterrupted, secure, or error-free;
• errors or defects will always be corrected;
• User information or third-party data will be accurate or genuine;
• any Creator is suitable for a Brand or campaign;
• any Brand, campaign, budget, brief, or requested deliverable is genuine, accurate, or reliable;
• a badge, connected account, social metric, or document is authentic or current;
• the Platform will produce bookings, applications, income, exposure, engagement, sales, or any other result; or
• use of the Platform will satisfy a User's legal, regulatory, licensing, tax, or professional obligations.

CreatorMarket does not provide legal, tax, financial, licensing, advertising-compliance, employment, or other professional advice.

22. User Due Diligence

Users must use their own judgment and conduct any checks they consider appropriate before:

• selecting a Creator, accepting a Booking, or participating in a campaign;
• relying on a profile, badge, social account, metric, package, campaign, document, or statement;
• granting access to products, property, systems, locations, confidential information, or intellectual property;
• submitting a Booking request or accepting a CreatorMarket commission; or
• publishing or using Creator work.

23. Limitation of Liability

To the maximum extent permitted by applicable law, CreatorMarket, Synexo Data Technology L.L.C, and their officers, directors, employees, agents, affiliates, and service providers will not be liable for:

• indirect, incidental, special, exemplary, consequential, or punitive damages;
• loss of profit, revenue, business, goodwill, opportunity, anticipated savings, or data;
• independent actions, omissions, statements, fraud, or misconduct of Users or third parties outside CreatorMarket's express obligations under a confirmed Booking;
• incorrect, incomplete, outdated, manipulated, or fraudulent User information or third-party metrics;
• forged, altered, stolen, expired, revoked, or fraudulently submitted documents;
• unauthorized use of User Content by another User;
• third-party service interruptions, API changes, account suspensions, or data errors;
• loss arising from reliance on a badge, profile, metric, price, campaign, brief, or message, except to the extent it results from CreatorMarket's breach of an express obligation under a confirmed Booking; or
• unauthorized access resulting from a User's failure to protect account credentials.

Nothing in Sections 21 or 23 removes CreatorMarket's express obligations to supply or refund a confirmed Booking, grant the applicable Usage Rights to the Brand, or pay a Creator payout that has been contractually earned, subject to the limitations permitted by applicable law and set out in this Section.

An undisputed refund or Creator payout that CreatorMarket is expressly required to pay under these Terms is a payment obligation and is not reduced by the liability cap below.

To the maximum extent permitted by law, CreatorMarket's total aggregate liability arising out of or relating to the Platform or these Terms will not exceed the greater of:

• the amount the relevant User paid directly to CreatorMarket for the affected Booking or Platform features during the twelve months preceding the event giving rise to the claim; or
• AED 500.

The limitations in these Terms apply regardless of the legal basis of the claim and even if CreatorMarket was advised that damage was possible.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from CreatorMarket's own fraud, wilful misconduct, gross fault, or breach of mandatory legal obligations.

24. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold harmless CreatorMarket, Synexo Data Technology L.L.C, and their officers, directors, employees, agents, affiliates, and service providers from claims, liabilities, losses, damages, judgments, penalties, and reasonable legal expenses arising from or related to:

• your use or misuse of the Platform;
• your User Content;
• information, metrics, documents, prices, campaign terms, or statements provided by you;
• your Creator Services or Brand campaign;
• your infringement of intellectual-property, privacy, publicity, confidentiality, or other rights;
• your breach of these Terms;
• your violation of applicable law or third-party terms; or
• fraud, misconduct, negligence, or harmful activity by you.

CreatorMarket may control the defence or settlement of a covered claim, and you agree to provide reasonable cooperation.

25. Privacy

CreatorMarket's Privacy Policy explains how personal information is collected, used, stored, shared, and deleted.

Where consent is legally required for optional processing, CreatorMarket will request it separately.

If these Terms and the Privacy Policy conflict concerning the processing of personal information, the Privacy Policy governs that privacy issue.

26. Changes to These Terms

CreatorMarket may update these Terms to reflect changes to the Platform, law, business model, third-party services, security requirements, or policies.

For material changes, CreatorMarket will provide reasonable notice where appropriate, such as through the Platform, by email, or by updating the effective date.

The revised Terms apply from the stated effective date. If you do not agree to the revised Terms, you must stop using the Platform and may delete your account.

27. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.

Before starting legal proceedings, the parties will attempt in good faith to resolve the dispute for at least thirty days after written notice, unless urgent interim relief is reasonably necessary.

Subject to any mandatory rights or jurisdiction that cannot lawfully be excluded, disputes arising out of or relating to these Terms or the Platform are subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

28. General Provisions

Entire Agreement

These Terms, together with the Privacy Policy and any expressly incorporated Platform rules, form the agreement between you and CreatorMarket concerning use of the Platform.

Severability

If a provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will continue in effect.

No Waiver

Failure to enforce a provision does not waive the right to enforce it later.

Assignment

Except for sublicences expressly permitted to a Brand under Section 13.5, you may not assign or transfer your rights or obligations under these Terms without CreatorMarket's prior written consent. CreatorMarket may assign its rights and obligations as part of a merger, restructuring, sale, transfer of business, or by operation of law.

Force Majeure

CreatorMarket is not responsible for delay or failure caused by events beyond its reasonable control, including natural disasters, war, civil disturbance, epidemics, government action, internet or cloud failures, power outages, labour disputes, cyberattacks, or third-party service interruption.

Headings

Section headings are for convenience only and do not affect interpretation.

Mandatory Rights

Nothing in these Terms removes rights or remedies that applicable law does not permit the parties to exclude or limit.